Customer Testimonials
Excellent sales Dept. Brain and Ivy are the best. Thank You !!! So so much for such a smooth transaction. Excellent Dealership 7th car I have purchased at Legend. Nobody does it better Thank you
Jacki my advisor took great care of my car service Guy my technician figured out my problem and fixed it perfectly Guy always gets my carrera and cayenne dialed in so they drive the way a porsche should
Mr Jaffa is fantastic. Just bought my 6th Audi from him. Dealership was great Everyone one as so nice
Easy to schedule my appointment. The people are friendly and professional. Would definitely recommend to anyone.
Another great experience. The dealership continues to surpass my expectations. I wouldn’t think of going anywhere else.
I would definitely recommend dealing with Audi of Massapequa and especially Kaitlynn. Shopping for a car is usually a very trying experience with long waits and usually waste of time. Dealing with Kaitlynn and Audi of Massapequa, was unbelievably easy and fast. No run around and straightforward dealing. Literally took 15 minutes from the time Kaitlynn told me the car they had and we agreed on the price and I literally picked up the car the next afternoon. Super easy and definitely recommended.
Jackie at the service desk ,was nice and willing to go out of the way to help me. She arranged for a sales man to go over questions I had on the PCM. She was also proactive in scheduling follow up service to update car. Much appreciated.
Kaitlynn made purchasing a vehicle so much less painful than I’ve experienced in the past.She went above and beyond my expectations! Would not hesitate revisiting for future vehicle needs.
I had a great experience dealing with your dealership. Your salesperson, Megan Delaney could not have been nicer. She was not pushy at all. She was very knowledgeable about the cars and took her time with us. I felt like I was dealing with a long time friend. I walked in to just look at the car and before I knew it i walked out a few hours later with a new car. Thanks for a great experience and thanks again Megan
Ed is really good because he gives you the best price from the start without going back and forth. The whole process to getting the car is really quick.
Ledend is Consistently excellent! Friendly fast reliable service. I Highly recommend this dealership for service and sales!
It was a pleasure working with Jessica. She made the process of purchasing my Audi very easy and I'll definitely recommend her services to my friends and family.
I have purchased multiple cars from Legend and have always been pleased..Ed Jaffe is the best
Heather was very helpful as she always in. She got me in and out as quickly as possible and kept in touch throughout the process.
Great service department. You are well taken care of there. Very professional and caring. i would recommend them.
I have been a VW customer since 2006. Jack was attentive, professional and displayed great care and attention to detail. He kept me up to date everyday. One of the best service experiences I have ever received. Brian also super helpful and attentive. He followed up with me and kept close communication with the issue on my car. It was unpleasant to have an issue with my Atlas,but this amazing service experience made it all better. Thank you for all your help.
Megan was awesome she explained everything about the Audi s5 and even was able to get me the car on short notice!
My sales agent, Megan, was great. She was very responsive to any of my inquiries and always got back with the answer same day or next. Ivy, the financial person, was also very helpful and responsive. The whole atmosphere of the show rooms, both Audi and Porsche were very up beat and pleasant. Admit I bought my Cayenne Coupe from Legend because reviews of service were positive. Found out Sales just as good.
The service department team was very professional, competent and knowledgeable. They informed us with updates on the status
Heather and Cathy are always with a smile on their face and ready to assist! Thank you!
This dealership has been very professionalin in making that we leave with a vehicle. Making sure all i's dotted and all t's were cross.
It is always A+++ service. Heather explains everything and quotes price and keeps you informed of progress. There is never a surprise.
Excellent service and a great experience. Everyone at the dealership treated me like a client from start to finish.
Everyone was courteous and respectful. Wait for car was not too long. Was notified promptly
Outstanding customer service. I was informed quickly and conveniently on the status of my vehicle. Heather as always was fantastic.
Heather and the whole service crew is Aaa++++. They were able to take my car with no appointment since air bag light was on and daughter worried to drive. They got the car fixed and returned tge next day. Thank you to Heather and crew
Ed Jaffe was amazing to work with, Love the car! Ed knew everything there was to know about the car and was able to quickly find the car i was looking for within the budget i had
Great service by Jackie and the technicians - they observed and fixed things that I didn’t even notice- well done
Everything went as Jackie said it would. I found it easy to make an appointment
Always a pleasant experience dealing with your service dept. They are efficient and personable. I'll be back.
Quick, easy and friendly service. Reliable service with a very clean car returned. Great communication
Heather and the staff are excellent, highly recommend the dealership. Fast repair time and easy to deal with
Excellent service appointment. Highly recommend Dealer Rater should not require minimum word counts when asking for reviews
ALWAYS AMAZING SERVICE THANK YOU!!!!! EFFICIENT, TIMELY AND JUST AMAZING CUSTOMER SERVICE. WOULD NOT GO ANYWHERE ELSE
Everything was wonderful for 10k mile service. Took about an hour and all was as expected, great service and hospitality.
Personnel at Legend were efficient, courteous and professional. After making an appointment to have a defective part diagnosed, they replaced it immediately and even washed my car!
It’s a pleasure to work with such knowledgeable people. I had a great pleasure of buying a vehicle from this dealership.
The Service Brand Specialist, Jackie Ostrowski was very knowledgeable, friendly and courteous. The service estimate provided was accurate.
Always a pleasant experience! Heather is the best service advisor! We go to Legend with both of our VW's for service needs.
Ed was a professional from start to finish. I would definitely buy from him again.
Legend Porsche aLeah’s provides excellent service! Drop off and pick up is incredibly easy.
Had a great experience with Ed Jaffe with leasing my new VW Tiguan. Would definitely recommend working with Ed to anyone in the market!
Megan was incredible. She answers all my questions and is very patient with me. She worked really hard to find the perfect vehicle for me and my family. Finance dept was a breeze and she was also very sweet
Ed Jaffe was very easy to work with and Very knowledgeable about vehicle. Easy experience.
Great sales department. Super knowledgeable and helpful
Great dealership. Edward Jaffe was great to work with and very reliable. Would by from them again.
I was kept up to date with the issue with my car ! As promised I received my car back and the work was excellent
This was the easiest and fastest transaction ever. Everyone was so nice and efficient. I am grateful.
Everyone was kind and friendly. I will be recommending this dealership to my friends and family.
Great Dealership. Mike is really cares about his customers. I'm Happy to recommend friends & clients.
On time and thorough check to ensure oil only required to be topped off and there was not a leak. As always Heather explained service choices. Compliments to both Heather and Jack for always making the service experience actually pleasurable. Legend service is one of the reasons I continue to be a customer for approximately 15 years, along with my sales rep Ed Jaffe. Almost time for car replacement and hope to continue long standing relationship with Legend!
All work was done to my satisfaction, completed at the agreed-upon time Excellent service.
Edward was so helpful and went above and beyond to make sure our car was ready quickly. Finance handled everything. It was the easiest purchase I have ever made! I’ll
From appointment scheduling to the finished services, everything was excellent. Heather is amazing. She is very friendly, knowledgeable and patient. She is also very courteous. Thank you to all who made my first experience (well second but I never got a link to do a review) a good one. Thanks for the car wash too! Cathy helped me first time around and she was wonderful! Great employees there. That makes all the difference, in my opinion.
Good service as always. Oil change, and a few other things. They washed the car as well.
Heather is great!!! Mechanics are great. But there is an enormous wait time to have the car washed. 1-1.5 hours. I have had this issue each time I brought in the car. Three hour wait for routine maintenance then an extra 1.5 hours. Seems unreasonable. I no longer have the car washed since I do not live local and I don’t have time to waste. It would be a nice service if it was functional.
Always a very pleasant experience! Great staff, great service, and reasonable prices make for the right place to bring your VW!
You have accommodating, thorough and friendly service, the car washer did the most amazing job, both inside and out.
Experience was great! Efficient and delivered the car on time as promised. Knowledgeable staff. Thank you!
The service manager, Jackie, was very thorough and took the time to explain what was needed to fix my car. She managed my expectations well keeping me updated as needed. Great experience.
I have been very satisfied. I don’t think I will shop anywhere else & would recommend my friends & family to shop there!
I am extremely happy with the staff at legend’s dealerships very knowledgeable and courteous and pleasant to work with
Today, I leased my third vehicle in a row with Legend Auto Group. All of the team is professional, friendly, and down to earth. Ivy from the financial department is the best, and keeps me laughing throughout the process! But, I do need to give a special shout-out to Kaitlynn. Kaitlynn is an angel on Earth & the literal best salesperson ever. Not just in the field of car sales, but sales overall. I called Kaitlynn yesterday, and walked out this morning with a brand new 2023 Audi. She’s knowledgeable and has always been real with me about the best ...
Always a pleasure. Heather takes care of everything and is very informative. I’ve never had an issue with the service
The fastest most relaxing car deal ever made
Great service, great mechanics, very informative on progress of work being performed. Clean and comfortable waiting area.
The staff is always a pleasure to work with. My go to employee to coordinate with is Heather.She is both knowledgeable and personable. I have always been pleased with this dealership
Everyone at Legend were absolutely amazing, it was the first time ever going there and I can’t thank Heather and Felicia enough for all their help. I wish my dealership was as good as Legend.
Best Dealer for servicing your vehicle!
Edward Jaffe is a terrific salesman. He is very knowledgeable and made the auto purchase enjoyable.
Every time I bring my car in for routine service I am always greeted by Heather who is a gem - I am in the customer service industry within commercial Real estate and every time I see Heather I’m Reminded how I would hire her!! Legend is lucky to have her!!
Easy to get an appointment and good service. Plus a car wash. That’s great
Ed Jaffe is an excellent and knolagabale salesman. he made my purchase pleasurable. Family owned dealership we buy new cars from them for over 30 years!
I was in and out fast. Everything done as expected very happy with my service.
Service Manager Jacie O. is not listed but she was very helpful. Still waiting on door handle issue and touch up paint.
Very professional and great to work with.
Very easy dealership to work with. Extremely professional, but also very laid back at the same time. Megan was great and took the time to show us the entire car.
Heather was great. She kept me updated on status of services done to my car. It was a pleasurable experience.
Heather and Jack provided amazing customer service. Kept me up to date during visit and provided further information about upcoming service
Megan was fantastic. She answered every question that we had. The management was also great.
We have been buying and leasing cars from this dealership for many years. We keep going back due to their outstanding personal service and attention to our needs. Thank you Legend Audi.
The entire staff made the experience a pleasure, from choosing my car to completing the final paperwork. I would recommend them to anyone.
I have been a customer with Legend for over 20 years. Everyone there is truly terrific. They always make sure the customer is happy and their needs are met, from the sales department to the service and maintenance of the vehicle. I recommend this dealership to everyone I know, just the best!
Megan was helpful, accommodating, communicative and efficient from start to finish with our car leasing experience! We absolutely love our new VW Atlas!!!
Everyone was so polite and extremely friendly and helpful. Service was completed before time promised. I love this place.
The showroom experience for me and my wife was smooth from the minute we walked in to the point we walked out with a set of keys to our new q7 lease. Kaitlin, the sales rep took care of the entire process with her specific knowledge and sales experience. Very happy with her.
Legend Porche service facility and staff are top.notch. They were able to accommodate my schedule for service, checked out my car and gave a complimentary wash. Turns out nothing was wrong with the car, which was a plus, but the attention to detail and follow up was greatly appreciated.
Jackie was an absolute pleasure to work with. I’ve been waiting on a spare key for 2 years now, she resolved the issue within one day.
Ed Jaffe was excellent to deal with!!!! It was a pleasure to work with him!
Legend BW is an excellent dealership. My service advisor was excellent in servicing my Jetta.
Love this.dealership! Everyone is polite and friendly! Service department runs smoothly and I have never had an issue!
Excellent service
Excellent service!!! Very accomplish service representative repairs done on time with complete pricing done for each repair.
Excellent service! Quick diagnosis and repair. I was kept up to date through out
Staff was friendly and helpful
Jackie and Guy were exceptional. The level of Service is world Class. Jackie kept in touch every step of the way. The service work completed by Guy was Exceptional. 5 Stars.